Bios of the HHS External Entrepreneurs and Technical Advisors

Below is  the biographical information for the External Entrepreneurs and Technical Advisors with their corresponding projects.

Accelerating Clinical Quality Measures for the Affordable Care Act

External Entrepreneur:

Mindy Hangsleben, Innovator in the Lean Methodology, Portland, OR

  • Technical Program Manager for Strategic Lean Programs, Intel Corporation; Key contributor/innovator to the development of two successful start-up products a customized lean methodology applied to business and clinical value streams.  Identified business needs and developed target metrics, such as automating clinical access tools and virtualizing our custom lean methodology (Sept 2010 – Present)
  • Previously, Process Engineer with Intel Corporation for Logic Technology Development (Oct 2005 – Sept 2010)
  • BS Chemical Engineering, University of North Dakota, Grand Forks, 2005

Technical Advisors:

Carolyn Popper – Popper and Company

Ms Popper currently serves as Co-Founder and President of Popper and Company, a firm focused on targeting at inefficiencies in the healthcare delivery system and/or at the convergence of healthcare and technology.  An internist and pathologist, she combines medical and scientific perspective with knowledge gained from managing a wide spectrum of life sciences businesses in diagnostics, devices and drug discovery.

Jim Dougherty – Madkat

Mr. Dougherty recently co-founded Madaket, a startup Healthcare IT company based in Boston. Prior to founding Madaket, as an Operating Partner with Great Hill Partners, he worked with seven portfolio companies on their boards of directors, advisor to the CEOs, and in one case as interim CEO.

Karim Lakhani – Harvard Business School

Mr. Lakhani is an assistant professor in the Technology and Operations Management Unit at the Harvard Business School. He specializes in the management of technological innovation in firms and communities.   Professsor Lakhani’s research on distributed innovation has been published in Harvard Business Review, Innovations, Management Science, Organization Science, Research Policy and the Sloan Management Review.

Building “Health Resilience Technology” to Withstand Natural Disasters

External Entrepreneur:

Frank Sanborn, Seasoned eCommerce Technologist, Seattle, WA

  • Principal and Founder, Family Centered Technology Solutions; for-profit social business to help families going through an extended-stay hospital journey (2009 – Present)
    Project Manager, Affirma Consulting (Feb 2012 – June 2012)
  • Business Systems Analyst with Accenture, Global Marketing Operations; worked with internal subsidiaries and teams to on board new data sources and providing rich leads to Microsoft Sales and Marketing teams (May 2011 – Feb 2012)
  • Chief Architect and Product Designer for FrontlineSMS: Credit, service that integrates FrontlineSMS with mobile money providers to allow Microfinance institutions to send and receive mobile money using a PC (2010)
  • Significant experience in technology and product management at PRECLICK, Aventail Corp and Big Fish Games

Technical Advisors:

Stefan Lindegaard – Author, Speaker and Strategic Advisor on Innovation

Mr. Lindegaard focus is on the topics of open innovation, social media tools and intrapreneurship has propelled him into being a trusted advisor to many large corporations. He believes open innovation requires a global perspective and he has given talks and worked with companies on open innovation in Europe, South America, the U.S. and Asia.  Mr. Lindegaard has written three books Social Media for Corporate Innovators and Entrepreneurs: Add Power to Your Innovation Efforts (August 2012), Making Open Innovation Work (Oct 2011) and The Open Innovation Revolution (May 2010) and authors a globally recognized blog.

Eric Reis – Author and Creator of the Lean Startup methodology

Mr. Ries is the creator of the Lean Startup methodology and the author of the popular entrepreneurship blog Startup Lessons Learned. He previously co-founded and served as Chief Technology Officer of IMVU. In 2007, BusinessWeek named Ries one of the Best Young Entrepreneurs of Tech and in 2009 he was honored with a TechFellow award in the category of Engineering Leadership.

Matthew Eyring – Innosight

Mr. Eyring is the managing partner of Innosight, where he also leads the healthcare and emerging markets practices. Additionally, he has worked with Fortune 500 companies in industries such as medical devices, pharmaceuticals, insurance, dental care, and consumer health.


Designing the Infrastructure for Medicaid and Children’s Health Insurance Program (CHIP) Eligibility

External Entrepreneurs:

Zachery Jiwa, Healthcare Technology Executive, Baton Rouge, LA

  • Chief Technology Officer, Louisiana Department of Health and Hospitals; responsible for technology at DHH and focusing on innovations that will drive efficiencies within the Department (July 2011 – Present)
  • State Health Information Technology Coordinator, Louisiana Department of Health and Hospitals (Oct 2010 – July 2011); Business Development Manager for Connected Health, Health Solutions Group, Microsoft (Sept 2009 – Oct 2010)
  • Product Manager for Health Solutions Group, Microsoft (Sept 2008 – Oct 2009)
  • Formerly Chief Technology Officer for ‘Specially for Children (Oct 2004 – May 2007) and Businet, LLC (June 2000 – Oct 2004)
  • B.S. Computer Science, Oklahoma State University, 2003

 Chris Lunt,  Entrepreneur many times over, San Francisco, CA

  • Vice President, Readyforce; platform that uses video and crowdwork to make the hiring process faster, less expensive, and more effective (Jan 2010 – Present)
  • CEO, Nombray; Personal Brand Management service, helping people to get the greatest benefit from their presence online (July 2008 – Dec 2009)
  • Entrepreneur-in-Residence, Venrock Associates (April 2008 – Dec 2009)
  • Founder and VP Engineering, WisdomArk; company dedicated to capturing and preserving the stories of people’s lives (July 2005 – March 2008)
  • Sr. Director of Friendster (July 2003 -  July 2005)
  • Held management and consultant roles at Ebay, Reactrix, Zengine, Excite and Oracle
  • B.S. Computer Information Systems, M.B.A., Arizona State University

Technical Advisors:

Walter Jin – The Innovation Institute

Mr. Jin is the Chief Investment Officer of The Innovation Institute, a service provider of business solutions to non-profit hospital health systems that improves quality and cost efficiency through growth and innovation.  Mr. Jin manages all investment activities related to the Innovation Growth Fund, the Innovation Incubator Lab and M&A Business Development.

Richard Roth – Dignity Health

Mr. Roth Leads Dignity Health’s innovation efforts, which seek to create and test novel services, programs, partnerships, and/or technologies – from within and outside of healthcare – that challenge the status quo and have the potential to reduce the cost of care, improve quality, and/or increase access to services.

Electronic Tracking and Transport of the Nation’s Organ Transplant System

External Entrepreneur:

David Cartier, IT Supply Chain Guru, Roswell, GA  

  • Principal & Healthcare Consultant, cHealthWorks; EHR Product Selection, Implementation, Support, Reporting/Informatics and Workflow Redesign (2010 – 2012)
  • Southeast Region IT Director, United Parcel Service (UPS) (2006 – 2010)
  • Corporate Industrial Engineering, Package Ops Support, United Parcel Service (2004 – 2005)
  • Corporate IE, Pkg Ops Future Technology, United Parcel Service (2003 – 2004)
  • UPS e-Ventures - New Venture IT Integration Manager, United Parcel Service (2001 – 2002)
  • BS from Arizona State University in Computer Information Systems.
  • MBA from  Arizona State University, W. P. Carey School of Business

Technical Advisors:

Jennifer Kurkoski – Google

Ms Kurkoski directs Google’s People & Innovation Lab (PiLab). Part of Google’s People Operations (a.k.a., Human Resources) department, PiLab members conduct innovative research aimed at transforming organizational practice within Google and beyond. Her work has been featured in the New York Times, the Wall Street Journal, and Fast Company magazine.

Nathan Waterhouse – OpenIDEO

Mr. Waterhouse is an organization designer at design and innovation consultancy IDEO and is a co-founder of OpenIDEO, a Web-based platform that enables the community at large to help design human-centered solutions to social and environmental problems worldwide. Based in London, Nathan develops and explores the potential of open innovation as it grows and matures as a business model, using it to create new concepts and offerings for IDEO clients.

Mohit Kaushal – West Health

Mr. Kaushal is Executive Vice President of Business Development and Chief Strategy Officer of the West Health. As a member of the executive leadership team, he is identifying and pursuing business development opportunities that will advance the Institute’s mission of lowering health care costs.

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